Frequently Asked Questions

FAQs

DeReader Support

We have answered some commonly asked questions below. Feel free to contact us if you have any other questions.

What is DeReader?

DeReader is a management and documentation platform for assets. Users can upload their asset information and relevant files to the DeReader database which can be accessed through our mobile apps and website.

What can DeReader be used for?

Where will my asset information be stored?

Is my asset information secure?

What if you lose the asset data?

Will the data stand the test of time?

Is the data encrypted?

Are the QR codes protected?

Are the payments secure?

Can anyone access my QR codes?

Can anyone modify my QR codes?

Do you collect information about your users?

Are passwords encrypted?

Is the server safe from malicious attacks?

Does DeReader have access to my data?